• Teradata Certified Professional Program Certification Policies

  • Teradata Certification Policies - Security & Privacy Agreements

    TCPP Statement of Program Security

    At Teradata, we take enormous pride in our Certification Program. Since 1999, the Teradata Certified Professional Program (TCPP) has been certifying Customers, Partners, Consultants, and internal Teradata employees on Teradata technology.

    Teradata invests a great deal of time, money, and resources in the Certification Program, including marketing, program implementation, customer services, and by providing some of the best Teradata experts for new exam development. Our goal is to provide a high quality, high value certification that is meaningful to all stakeholders that validates and recognizes Teradata knowledge and skills needed to maximize the power of Teradata technology.

    Teradata is committed to maintaining the value and integrity of every Teradata Certification granted through our program. Any behavior which could undermine the value and integrity of the TCPP certification process will not be tolerated.

    These are ways in which Teradata monitors and ensures program integrity, keeping your investment in our program secure:

    1. Worldwide Test Center monitoring
    2. Test Center Secret Shopping
    3. Web patrolling to determine whether Teradata exam content is being discussed, illegally traded or sold on the Internet, and acting swiftly and definitively to remove all such content.
    4. Enforcement of the retake policy
    5. Requiring every candidate read, agree, and sign a Non-Disclosure Agreement before starting any Teradata exam.
    6. Utilizing data forensics to monitor testing centers and individual exam results.

    Violation of any of the TCPP Policies may result in actions including but not limited to exam center dismissal, invalidation of exams/certifications and being banned from testing.

    Policies

    Lack of awareness regarding TCPP policies will not serve as justification for violations or subsequent appeals. All policies, unless specifically noted, apply to all certification tracks.

     

    Candidate Agreement

    The TCPP's Candidate Agreement is the legal contract between you and Teradata regarding Teradata Certification, including NDA clauses. All Candidates must agree to the Candidate Agreement prior to beginning any Teradata Certification Exam. We highly recommend that you review the applicable TCPP Candidate Agreement PRIOR to your test date:

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    Privacy Policy

    Privacy of your test results and demographic information is referenced in the Teradata Candidate Agreement.

    Teradata will not deviate from the Privacy Policy without a written or electronic waiver personally signed by the candidate.

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    Security Policy

    Violating any TCPP security policy listed below may result in actions including but not limited to exam center dismissal, invalidation of exams/certifications and being banned from testing. Please note: Teradata does not refund exam fees for invalidated exams, revoked certifications, etc.

    • Taking unauthorized materials into the testing center
    • Violating the TCPP Candidate Agreement, including Non-Disclosure Agreement (NDA) clauses, in any way
    • Violating TCPP's retake policy
    • Soliciting assistance with exam questions and/or answers from others (including test center staff) before, during, or after an exam
    • Disclosing TCPP intellectual property in any way
    • Misrepresenting exam results, badges, certificates; utilizing logos in unauthorized ways
    • Falsifying your identity
    • Hiring or otherwise engaging others to take an exam on your behalf
    • Discussing exam content with others in any written or verbal way
    • Using unauthorized materials to satisfy certification requirements, including but not limited to any materials that claim to be "actual exam questions," "guaranteed to pass," brain dumps, etc.
    • Requesting, obtaining, purchasing, selling, and/or providing unauthorized exam materials
    • Violating Pearson VUE’s Exam Agreement in any way

    Teradata utilizes data forensics to monitor testing centers and individual exam results. Data forensics is the statistical analysis of exam data. Statistical evidence is used to corroborate evidence of anomalous test results.

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    Exam Sequencing Policy

    Teradata Database Certification exams need to be passed as defined on the track progression diagram

    Teradata 14 Certification exams need to be passed in sequential order as defined on the track progression diagram

    Taking exams out of order is a violation of the TCPP Security Policy that will delay processing of exam results and may result in score invalidation.

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    Recertification Policy

    Teradata Database Certifications require re-certification before the expiration date of the previously earned certification. 

    • Teradata Database Certified Associate certifications have 5 year expirations

    Teradata Database Certified DBA, Advanced DBA, Developer, Advanced Developer, and System Architect certifications have 3 year expirations

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    Re-Take Policy

    Teradata Database Exams: A failed exam may be retaken after a twenty-one calendar day waiting period.

    • The twenty-one calendar day waiting period begins from the date of the failed exam attempt.
    • You will be required to schedule a new appointment and pay for the exam.
    • You may attempt an exam a maximum of three times during a six month period.
    • Re-taking a passed Teradata Database exam to extend a certification’s expiration date is allowed after one year from the previously passed attempt.

    Teradata 14 Exams TE0-141 through TE0-146: Re-taking a failed Teradata 14 exam will be allowed after a twenty-one calendar day waiting period.

    • The twenty-one calendar day waiting period begins from the date of the failed exam attempt.
    • You will be required to schedule a new appointment and pay for the exam.
    • You may attempt an exam a maximum of three times during a six month period.
    • Re-taking the same Teradata 14 exam after passing that exam will not be allowed.

    Teradata 14 restricted access certification exams (TE0-14B & TE0-147):

    • The Teradata 14 Bridge from Teradata 12 Exam (TE0-14B) can be attempted a maximum of three times by any individual Teradata 12 Certified Technical Specialist in good standing. You may not re-take the Bridge Exam once you have passed it. If a second or third attempt is necessary, you may request an additional eligibility voucher (up to three) for the Bridge Exam a minimum of twenty-one days after the initial exam testing date.
    • The Teradata 14 Comprehensive Mastery Exam (TE0-147) can be attempted an unlimited number of times, subject to a maximum of two testing attempts in a six month period. You may not re-take the Comprehensive Mastery Exam once you have passed it. An eligible candidate may request an eligibility voucher twenty-one days or more after his/her latest Comprehensive Mastery Exam testing date, subject to the restriction of two attempts in a six month period.

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    Banning and Reinstatement Policy

    Violation of any of the TCPP Policies may result in a ban from testing. Per the Teradata Certified Professional Program (TCPP) Candidate Agreement, TCPP reserves the right to ban any candidate from the program that is found to be in violation of said agreement. If you are banned from the program under The Teradata 14 track

    • you can never take any more exams in that certification track or any previous certification track;
    • one year after the start of your ban, if you have not incurred any subsequent security violations and if TCPP has released a new certification track, you may be invited to reinstate and begin taking Teradata exams in the new certification track;
    • banning details for currently supported certification tracks.

    If you are notified that you are eligible for reinstatement after being banned, you must accept the Reinstatement Terms and Conditions

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    Appeals Process

    To appeal an exam invalidation or program ban, please send an email to TCPP.Security@Teradata.com.

    Teradata reserves the right to make all final exam validation and program banning decisions.

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    Security Contact

    Questions regarding the TCPP Security Policies can be emailed to: TCPP.Security@teradata.com

    Security violations should be reported anonymously to: TCPP.Security@teradata.com

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